Help Center

Testing on the InBody

Testing on the InBody

How long does it take to perform a test?

The InBody Test lasts between 15 seconds and 120 seconds, depending on the model being used.

Why do I need to remove my shoes and socks for the test?

Because the bottom of your feet must be in direct contact with the electrodes, clothing items such as shoes, socks, stockings or leggings must be removed for accurate results.

Can I operate an InBody device without any special training?

Yes. InBody devices are quick, convenient, and easy to use.

Each InBody model has an intuitive LCD screen for data entry and prints a result sheet automatically after each test. Each InBody comes standard with a quick set-up and installation guide, a user’s manual, a results interpretation poster, and a results interpretation booklet.

If you have any questions regarding the InBody, please contact an InBody specialist or Customer Service representativehere.

Why should I stand upright during the test?

The InBody requires you to stand upright because an upright position resembles the natural state of the human body.

What are important guidelines users should or should not do before a test?

Before a test, you should:

• Use the bathroom
• Maintain the same testing conditions as your first test
• Use an InBody tissue to wipe down electrodes
• Avoid eating or wait two hours after a meal

Avoid testing if before the test, you:

• Exercised strenuously
• Used a sauna, steam room, or bath
• Consumed diuretics such as caffeine, alcohol, and medication
• Have a fever, cold, or chill

Are there any height, weight, or age restrictions for the InBody test?

All of the InBody models have the same test ranges for weight, height, and age.

• Weight range: 10 – 250kg
• Height range: 95 – 220cm
• Age range: 3 years to 99 years

Will I feel the electrical currents during the test?

For the average population, the electrical currents sent through the body during an InBody tests are too low to feel.  However, there is a small possibility that individuals with tactile sensitivity may feel a slight sensation.

What factors can affect the accuracy of my test results?

Changes in body composition reflect body status, which may be affected by factors such as disease, nutrition, hydration, and medication. Accessories such as jewelry may interfere with the electrical conductivity. Improper posture will also affect test results.

It is recommended to maintain the same testing conditions from test to test to produce high data reproducibility and comparability.

Can the InBody test people with prosthetic limbs?

Unfortunately, the InBody’s electrical currents are unable to flow through prosthetic limbs. The electrodes must come into contact with the body at all eight contact points: thumbs, palms, soles, and heels.

Who are not recommended to take an InBody test?

• People with artificial electrical implants such as a defibrillator or pacemaker should not be tested. The electrical currents of the InBody may disrupt the functionality of life-sustaining implants.
• Women who are on their menstrual cycle may not obtain accurate results due to subtle changes in their hydration and body water levels.
• Pregnant women are not recommended to take the test because of the body’s constant fluctuations during pregnancy.

Why use an InBody Tissue before testing?

The InBody Tissue increases electrical conductivity where the hand and feet electrodes make contact with the skin. Without the tissues, it could be difficult for the electrical currents to flow through thick calluses or hard skin on the hands or bottom of the feet. The InBody Tissue also serves as an antibacterial wipe, which helps with the sanitation.

Does the InBody do wireless printing?

Currently, the InBody units do not have wireless printing capabilities. The InBody 270, 570, and 770 connect to Lookin’Body Web, a cloud database management software that allows you to look at your result sheets on the computer and email them to clients in PDF format. To learn more about Lookin’Body Web, send us a message at the Contact page.

InBody Technology

Why is InBody technology more expensive than other BIA devices?

InBody technology is patented and is different than that used in other BIA devices. InBody technology relies on direct measurement and can measure the body in a segmental fashion; is capable of accurately measuring impedance in the trunk region; uses multiple frequencies and does not need to use statistical (or empirical) data in calculating values; and evaluates a wide range of body types, from extremely obese, to elderly, to athletic.

How do InBody devices compare to other BIA devices? What are the major technical differences between the InBody and other BIA devices?

– The use of multiple frequencies to accurately measure intracellular and extracellular water
– 8-point tactile electrode system with patented thumb electrodes providing a direct and reproducible measurement
– Segmental impedance measurements to include accurate lean body mass measurements of the trunk
– No empirical estimations required. No population-based statistical data is used in calculating results.

What are the advantages of using multiple frequencies instead of a single frequency?

Using multiple frequencies improves accuracy and precision. At a single, low frequency, it is difficult for electrical currents to penetrate the cellular membrane and assess intracellular water. As frequencies get higher, the electrical current is more capable of penetrating the cellular membrane and accurately measuring intracellular water.

How are 8-point tactile electrodes different than adhesive EKG tape electrodes?

Adhesive tape electrodes are usually placed on the wrist and a fingertip. Voltage line and current flow line always overlap from a certain point, and that point is where measurement begins. However, it is almost impossible to place adhesive electrodes in the exact same place every time, thus the measurement starting points can differ. Rather than adhesive tape electrodes, InBody devices use tactile electrodes. Voltage line and current flow line overlap at the same point and allow for a secure and reproducible measurement starting point for each individual.

How does the InBody derive body fat measurements from body water measurements?

Body water volume is closely related to fat free body mass. When fat free mass is subtracted from total weight, body fat mass remains.

What printers are compatible with InBody devices?

Almost all printers using PCL3 or above are compatible with InBody devices. However, InBody units are sold with a standard configuration that includes a compatible printer. Download the list of compatible printers in our download centerhere.

How do InBody devices work?

InBody devices use direct segmental measurement bioelectrical impedance analysis (DSM-BIA), a patented technology, to precisely measure body composition by sending multiple electrical currents through the body, resulting in up to six different impedance readings for the trunk and each of the four limbs.

The innovative in-depth analysis of the InBody Test yields accurate results for body composition outputs, such as body fat mass, skeletal muscle mass, (segmental) lean body mass, and percent body fat.

What is impedance?

Impedance is the frequency-dependent opposition of a conductor to the flow of an alternating electric current. Impedance is composed of two main properties, resistance and reactance.

InBody provides segmental impedance values at varying frequencies to allow for accurate analysis of the human body. Since reactance is the interrupting force of alternating current flow, it increases in proportion to the integrity of cell membrane. Therefore, reactance and phase angle decrease when the number of cells is low or the cell membrane is more permeable or unhealthy.

The more water there is, the lower the impedance.

General Body Composition

Is BIA technology accurate?

Historically, BIA technology, devices, and results have been met with some degree of skepticism. However, InBody technology addresses these concerns with its technological features and provides great precision and accuracy for total body and regional measurements.

What other commonly used methods for body composition analyses exist?

Other methods of measuring body composition include DEXA, hydrostatic weighing, air displacement, and anthropometric calipers.

How often can you measure body composition?

The frequency of measurement is fully dependent on each facility and program. InBody recommends testing every 2-4 weeks.

When measuring body composition on BIA devices, why do results change when height changes?

The volume of a cylinder, in this case the body, changes when the height of the cylinder changes. BIA devices consider the body as a cylinder and the volume of body water is calculated with the height and impedance of the body.

How can percent body fat change within a time frame as short as one day?

Weight and body water changes can occur with the introduction of meals and fluids, or with a change in environment. Circulation of body water may also cause changes in water distribution throughout the day. It is recommended that repeat tests be performed under the same testing conditions, in the same environment, and at the same time of day as the initial test.

What are the differences between InBody models?

All InBody models accurately measure weight and body composition. Other outputs and technical specifications differ by model. These differences are highlighted on the main product page.

Can anyone purchase an InBody device?

Yes. The InBody 270, 370, 570 and 770 are non-prescriptive, over-the-counter medical-grade devices and can be purchased by any individual or organization.

What fields uses body composition analysis?

Body composition measurements on the InBody products are used in a variety of organizations and facilities, including:

• Colleges and universities
• Hospitals, research institutions
• Professional and non-professional sports organizations
• Assisted and independent living communities
• Corporate wellness programs and providers
• Primary care physicians
• Weight loss programs and facilities
• Bariatricians
• Public and private school systems
• Government agencies
• Public and private recreational facilities
• Medical spas
• Anti-aging facilities
• Fitness centers
• Gyms and health clubs
• Human performance labs
• Home health

What are some ways I can use the InBody?

Because the InBody is extremely versatile in terms of usage, it can be used for:

• Obesity treatments and prevention programs
• Weight loss and weight management programs
• Rehabilitation
• Monitoring muscle development in aging adults
• Health fairs and medical prevention events
• Peak performance

Troubleshooting

Troubleshooting Unit Issues

My unit keeps freezing.

If the unit is freezing during the warm up process:
Pleasecontact our Service Deptfor support
If the unit freezes randomly on the main screen:

Try unplugging the USB cord that connects the InBody to the printer.  Sometimes, garbage values can cause the InBody program to freeze.  You will need to purchase a separate filter for the InBody and printer.

The weight on my scale is off.

Try turning the unit off and then back on.  Do not stand, press, or leave anything on top of the base of the scale while the unit is warming up.

Go to the SETUP to make sure that there is not a weight adjustment setting made to your unit.

If none of the above resolves the issue, please contact our service dept for assistance.

I forgot my password.

520:
Contact our service dept for a reset code

570/770:
Forgot Administrator Password
Use the Master Password to override the Administrator password
Please contact our service dept for a reset code.

How do I setup/ change my access code/ password?

520:
Press SETUP on the keypad
Go to Option 2 for Region
Use the arrow keys to scroll down to access code and choose enable
Go to the next option to set up your access code. The default PW is 0000.

570/770:
Press The admin menu on the bottom left corner
Enter the admin password. The default is 0000.
Select option 1: Date/Time/Units/Password/Volume
Press right to go to page 2
Select ‘Set Passwords’

Maintenance

How often does the InBody device need to be calibrated?

The InBody device has an auto-calibration function that is completed each time the device is turned on. It is not necessary to calibrate the InBody device unless there have been circuit board replacements. Load cell calibration should only be performed when weight measurements seem incorrect.

How often does the InBody need to be serviced?

The InBody does not require any regular servicing. However, if the unit is turned on all the time, it is a good idea to restart the unit once every 2 weeks to 1 month.

What is the life expectancy of an InBody device?

InBody devices do not have a defined life expectancy. As long as you take good care of the device, you can continue to use your InBody device for many years. There are functioning InBody units greater than 10 years old.

What can I use to clean the InBody?

Do not use any materials that contain acids as this may corrode the conductive surface on the electrodes. You may also use a 70% isopropyl alcohol solution to clean the unit, however do not leave loose liquids on or around the elecrodes as this could cause damage.

What is the warranty policy?

The standard warranty policy is 1 year from the purchase date for all InBody products.  Extended warranty is available at the time of purchase, and you may be eligible to purchase an extended warranty if the product was purchased within a year.  The warranty does not cover any physical and/or cosmetic damage, which includes any type of water damage. Other fees will apply for additional services such as loaner units and expedited shipping.

What type of warranty is included with the InBody device?

Each InBody device comes with a standard manufacturer’s 1-year warranty that covers parts, labor, and one-way shipping.

How do I recalibrate the InBody?

While the InBody does not require a calibration unless it has been serviced, the InBody always performs a weight calibration during warm up.

Printer Questions

Printer does not print the result sheets/ Printer does not work/Printer settings.

Make sure that the USB cable is plugged in properly using the image below

faq-printercable

Check your printer settings
If you have a HP or Brother Printer, the setting should be PCL compatible
If you have a Samsung Printer, the setting should be SPL2009 or SPL2009-600
To change your Printer Settings:

230:
Press SETUP on your keypad
Go to option (2) PRINTER
Use the arrow keys to highlight the setting and change the settings accordingly.

520/720:
Press SETUP on your InBody Keypad
Go to the PRINTER section and go to printer setup
Highlight the current setting and scroll up and down with the keypad to change it.
Press EXIT a few times on your keypad and press ENTER to save when the prompt appears.

370:
Press SETUP on the top left hand corner
Press the PRINTER option on the menu
Go to Printer Type and change your settings.

570/770:
Press the ADMINISTRATOR MENU on the bottom left corner
Press Option 9 for PRINTER on page 2 and follow the guided instructions to set up the printer.

I am unable to print because the lights on my printer are red and/or orange.

This indicates that the issue is most likely a printer issue.  Click here  for a guide on how to troubleshoot the printer.

For additional assistance, please contact our customer service dept.

The test results on the result sheets are not aligned correctly.

230:
Press SETUP on your Keypad
Choose option (2) PRINTER
Press the arrow pad to adjust the alignment with the X and Y axis on the menu below.
X = Left (-) and Right (+) and Y = Up (+) and Down (-)

520/ 720:
Press SETUP on your Keypad
Choose option (3) PRINTER
Press the arrow pad to adjust the alignment with the X and Y axis on the menu below.
X = Left (-) and Right (+) and Y = Up (+) and Down (-)

370:
Press SETUP on the top left corner
Press PRINTER on the setup screen
Go to Result Sheet Alignment
X = Left (-) and Right (+) and Y = Up (+) and Down (-)

570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Choose option (15) PRINTER ALIGNMENT
X = Left (-) and Right (+) and Y = Up (+) and Down (-)

Can I print more than one result sheet at a time?

230:
Press SETUP on the Keypad
Go to option 3. RESULT SHEET
Use the keypad to choose the # of printouts desired

520 and 720:
Press SETUP on the Keypad
Go to option 4. RESULT SHEET
Scroll down and use the keypad to choose the # of printouts desired

370:
Press SETUP on the top left corner
Go to RESULT SHEET OPTIONS
Go to NUMBER OF COPIES
Use the keypad to choose the # of printouts desired

570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Go to option (11) AUTOMATIC PRINTING OPTIONS
You may choose to print up to 2 copies at a time.

Can I connect my printer through WiFi or Bluetooth?

Unfortunatly, the InBody cannot connect to the printer through WiFi or Bluetooth.  WiFi and Bluetooth is only available for the Lookin’body system connection.

How do I enable my Thermal Printer with the 230?

1. Press SETUP on the InBody Keypad
2. Go to Option (5) Interface
3. Change COM1 to THERMAL
4. Go to Option(2) to verify that the thermal printer has been enabled
5.  If the paper is feeding but nothing is printing, that indicates that the paper has been input incorrectly.

The result sheet is printing an error message about corrupted data

This issue is due to the printer setting and not the InBody.  If you are using a Samsung printer, please go to SETUP, then printer type, and change the setting from SPL-2009 to SPL2009-600.  If the setting is already set to SPL 2009-600, please change it to SPL-2009.

Database Questions

How do I load or restore the database onto the InBody?

In order to restore or load the database, you will need the database or backup file.

*NOTE*

Restoring the database file on the 520/720 will replace the current data on your unit

For the 370/570/770, unless you have the “combine” option, it will also replace the current data on your unit. Please contact our support department if you have any inquires prior to restoring the database onto your machine.

Transfer the backup file into the InBody USB thumb drive.

The file will have a .bin or .bak extention.  Once you have loaded the file onto your InBody USB thumb drive, please follow the instructions accordingly to your InBody unit.

520:
1. Insert USB into any open USB port on the back if the InBody
2. Press DATABASE on your keypad
3. Press SETUP and chose option 2 RESTORE

370:
1. Insert USB into any open USB port on the back if the InBody
2. Press DATABASE on the touch screen
3. Press RESTORE

720:
1. Insert USB into any open USB port on the back if the InBody
2. Press DATABASE on the keypad
3. Press DATABASE again to access the backup/restore menu
4. Press 2 RESTORE

570/770:
1. Insert USB into any open USB port on the back if the InBody
2. Press the ADMINISTRATOR MENU on the screen
3. Go to option 08. BACKUP/RESTORE ( some units may have a COMBINE option)
4. Choose RESTORE DATA and then START
5. You can also choose DATA COMBINE to add on to your current database

Can I take my InBody outside of the US?

Please refer to your contract. If you take your InBody outside of US territory, InBody is no longer obligated to service your unit and the warranty will become void.

How do I save the database?

230:
Insert your InBody USB thumb drive into the USB port and press ENTER on your keypad
A sub menu will appear, please press ENTER for yes

520:
Insert your InBody USB thumb drive into an open USB port
Press DATABASE on your keypad
Once in the Database, press SETUP on your keypad
Choose (1) to back up the database file
Choose(3) to copy the database file onto an Excel spreadsheet

720:
Insert your InBody USB thumb drive into an open USB port
Press DATABASE on your Keypad to access the database
Below the database screen, you will see options to save, backup, or load the database
A sub menu will appear: (1) Backup (2) Restore (3) Copy.  Please select option (3) copy to view your database on an Excel spreadsheet.

370:
Insert your InBody USB thumb drive into the USB Port
Press DATABASE on the top left corner
To copy the database as an Excel spreadsheet, press SELECT ALL then COPY
To backup the database, please press BACKUP

570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Press Option (7)  to export the data to an Excel spreadsheet
To save the actual data as a data file to backup and restore, go to option (8)

How do I clear/reset my database?

230:
Press SETUP on your Keypad
Go to options 4. Results
Use the keypad to highlight option (4) Data Clear
Once highlighted, press ENTER on your keypad to clear the database history

520 and 720:
Press SETUP on your Keypad
Go to option 6. Others
Scroll down using the arrow keys and highlight INITIALIZE HISTORY
Press ENTER to clear the database permanently

370:
Press the DATABASE button on the top left corner
Press SELECT ALL and then DELETE

570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Press Option (6) to view the database
Press the top circle on the right hand side to highlight all the data
Once highlighted, press the DELETE button on the bottom right to clear your database.

Customization Questions

How do I change the default gender?

520 and 720:
Press SETUP and go to option (6) OTHERS. Scroll down on the bottom and change the DEFAULT GENDER

270 570 770:
Under the ADMINISTRATOR MENU go to option (05.) Bypass Age/Gender. Select default gender

bypass-gender

Can I change or disable the sound/music?

230:
Press SETUP on the keypad
Go to option 4. OTHERS
Scroll down to change the volume and/or sound tone of the InBody unit.

520 and 720:
Press SETUP on the keypad
Go to option 6. OTHERS
Scroll down for the options to change the volume and/or sound type

370:
Press SETUP on the top left corner of the main screen
Press SETTINGS and go to Language Sound Type/ Volume

570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Press option (01) Date/Time/Units/Password/Volume

Can I adjust the brightness of the screen?

Only on the InBody230/320.

Depending on the year the unit was manufactured, there will be either a knob or a hole behind the head of the unit next to the USB port.  You can either turn the knob for brightness or you will need a Philips screw driver to turn the knob internally.